Frequently Asked Questions
Straight answers about our website design agency, services, pricing and process.
Website Design Agency — Frequently Asked Questions
People also ask — straight answers to the questions clients ask us most.
What services does Website Design Agency offer?
Website design and development (our flagship), WordPress and ecommerce builds, Shopify stores, landing pages, maintenance, logo and 3D logo design, branding, stationery, graphic design, SEO (including local, ecommerce and SEO-AEO-GEO), PPC, social media marketing and management, email marketing, content marketing and writing, PR, ebooks, video editing, video animation and animation services.
Where are you based and where do you serve?
Headquartered in London, UK — serving the whole UK as our main market plus the USA, Canada, Australia, New Zealand, UAE, Saudi Arabia, Qatar, Bahrain, Iraq, Pakistan, France, Germany, Spain, Ireland and the Netherlands with regional pricing and localisation.
What does "unlimited revisions" actually mean?
Exactly what it says: within your package's scope, we keep revising until you approve. No revision counting, no nickel-and-diming. It's the operating principle behind our 97% client retention.
How fast is your turnaround?
First design concepts within 24–48 hours on most services. Full websites launch in 2–5 weeks depending on scope; logos finalise in 3–7 days; campaigns launch within days.
Do you offer refunds?
Yes — a 100% money-back satisfaction guarantee applies per our terms. If we genuinely can't make you happy (rare — see our reviews), you get your money back.
How does payment work?
Secure online checkout for packages, with GBP, USD, EUR and major currency billing. Larger projects can split into milestone payments. No hidden fees, ever.
How much does website design cost in the UK?
Our website design services start at just £119 for a professional 3-page site — around 40% below typical UK agency rates. Business websites start at £239 and full ecommerce stores at £719. Every package includes unlimited revisions, mobile-responsive design and on-page SEO with no hidden fees.
What technologies do you use for website development?
We build with modern, proven stacks: HTML5/CSS3, JavaScript and TypeScript, React, Node.js, PHP/Laravel, Python and WordPress. For hosting we deploy to fast cloud and edge platforms with SSL, CDN and daily backups included.
Why choose WordPress for my business website?
WordPress powers over 43% of all websites worldwide. It gives you full ownership, easy content editing, thousands of integrations and excellent SEO capability — with no monthly platform fees. Our WordPress website design services make it fast and secure too, which off-the-shelf themes rarely achieve.
Which ecommerce platform is best — Shopify or WooCommerce?
It depends on your business. Shopify is best for fast launches with minimal maintenance; WooCommerce offers deeper customisation and no monthly platform fee. As part of our ecommerce website design services we assess your products, budget and growth plans, then recommend — and build — the right platform for you.
How much does a Shopify website cost in the UK?
Our Shopify website design services start at £359 for a launch-ready store, £659 for a custom-designed store and £1,199 for advanced builds and migrations. Shopify itself starts at $29/month paid to Shopify — we configure the plan that fits your stage.
What makes a landing page different from a website page?
A landing page has one job: convert. It removes navigation, focuses on a single offer and drives every visitor toward one action. That focus is why dedicated landing page design services typically double or triple ad conversion rates compared with sending traffic to a homepage.
Why does my website need maintenance?
Software vulnerabilities, plugin conflicts, slow databases and broken links accumulate on every unmaintained website. Our website maintenance services prevent hacks (a website is attacked on average every 39 seconds), keep load times fast and protect the SEO rankings you've invested in.
Will a website redesign hurt my Google rankings?
Not when done professionally. Our website redesign services include full 301 redirect mapping, content preservation, and pre/post-launch technical SEO checks. Handled correctly, redesigns usually improve rankings thanks to better speed, structure and user signals.
Still Have Questions?
Ask us anything — a senior specialist will reply personally within hours.
- Response within a few hours — usually faster
- Talk to a senior specialist, not a salesperson
- Free advice and fixed quote — zero obligation
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